Elevated error rates for Cloud Servers on node11

Incident Report for File Sanctuary

Resolved

This incident has been resolved.

Posted Jun 16, 2023 - 00:26 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 15, 2023 - 23:37 BST

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 15, 2023 - 23:11 BST

Investigating

We are currently aware of a power failure affecting Cloud Servers on node11. We are investigating this issue and will provide an update shortly.

Posted Jun 15, 2023 - 23:05 BST

This incident affected: Cloud Servers.