Elevated errors for Cloud Servers on node07

Incident Report for File Sanctuary

Resolved

This incident has been resolved.

Posted Jun 04, 2020 - 20:44 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 04, 2020 - 20:09 BST

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 04, 2020 - 19:33 BST

Investigating

We are currently investigating this issue.

Posted Jun 04, 2020 - 19:12 BST

This incident affected: Cloud Servers, Web and Email Hosting, and Customer Portal.