Power has been restored at DC5 and normal service has been resumed.
Posted Oct 07, 2024 - 21:15 BST
Monitoring
All connections are now back online via our other POPs. We continue to monitor the situation.
Posted Oct 07, 2024 - 20:10 BST
Identified
There appears to be a power issue at the DC5 datacenter, and connections terminating there have dropped. We are rerouting traffic to our other POPs. Connections should return shortly. Rebooting your router may cause these reconnections to happen sooner.
Posted Oct 07, 2024 - 20:01 BST
Investigating
Some broadband connections are failing to connect. We are currently investigating this issue.