The electricians have completed their repairs and have left site. Normal mains power has been restored and is stable. This incident has been resolved.
Posted Jul 18, 2020 - 21:42 BST
Update
Our Coventry datacentre is currently still running on diesel generator backup power, so is still considered to be at-risk at this time. Electricians and Western Power are still on-site and are working to resolve the root cause of the fault. We will provide updates as necessary.
Posted Jul 18, 2020 - 20:44 BST
Monitoring
Power has now been restored and affected Cloud Servers are now back online. We're continuing to monitor the situation closely.
Posted Jul 18, 2020 - 20:04 BST
Identified
There has been a further power failure at our Coventry datacentre. Electricians and Western Power are currently on site and are working to rectify the issue.
Posted Jul 18, 2020 - 19:50 BST
Monitoring
All affected Cloud Servers are now back online. We're continuing to monitor the situation closely.
Posted Jul 18, 2020 - 16:49 BST
Investigating
We are currently investigating a power interruption to our Coventry datacentre. Power appears to have already been restored, and servers are coming back online.
Posted Jul 18, 2020 - 16:30 BST
This incident affected: Cloud Servers, Web and Email Hosting, and Customer Portal.