A fix has been implemented and we are monitoring the results.
Posted Oct 02, 2023 - 14:15 BST
Identified
The issue has been identified as a network switch failure. Engineers are on-site and a fix is being implemented. The issue is affecting Web Hosting / WordPress Hosting accounts, and Cloud Servers on node10 only. Cloud Servers on other nodes are unaffected.
Posted Oct 02, 2023 - 14:13 BST
Investigating
We are currently investigating this issue.
Posted Oct 02, 2023 - 14:04 BST
This incident affected: Cloud Servers and Web Hosting / WordPress Hosting.